[About returns and exchanges]
Please note that we cannot accept returns, exchanges, or cancellations after an order has been placed due to customer convenience.
If the product is defective or different from what you ordered, please contact us within 7 days after the product arrives.
We will contact you separately regarding the return method.
In that case, we will bear the shipping cost for the return or exchange.

[About non-returnable]
Please note that we cannot accept returns or exchanges in the following cases.
・Products that have passed 8 days or more after arrival.
・Products that have been processed or damaged by the customer.
・Products that have been used by the customer even once.

[The information desk]
If you wish to return or exchange a product, please contact us by email or through the shop inquiry form.

Email address: staff01@wadakigata.com